Terms and Conditions
Last Updated on 2026-07-07
NOTICE: Please read the terms and conditions set forth below, which are legally binding. By visiting, viewing or using this website and/or by using any program, product, course or service from us, you agree to be bound by these Terms and Conditions and our Privacy Policy and Disclaimer.
PLEASE READ THE SECTIONS TITLED "BINDING ARBITRATION" AND "CLASS ACTION WAIVER" AS THEY AFFECT YOUR LEGAL RIGHTS.
True North Vibe, https://truenorthvibe.com ("website"), which is operated by NORENTIR LLC, a New York limited liability company ("Company", "we", "us", or "our") provides visitors information on the website subject to the following terms and conditions ("Terms and Conditions"). The term "you" refers to any visitor, viewer or user of the website and/or any user of any free or paid program, product, course or service of the Company (each, a "Product"). "Products" include the directory, your account, a listing you claim or create, and any paid feature we may offer.
By viewing, visiting or using the website and/or a Product, you indicate your acceptance and agreement to be bound by these Terms and Conditions and our Privacy Policy and Disclaimer, which are hereby incorporated by reference (collectively, this "Agreement"). If you do not accept the terms and conditions of this Agreement, then please do not use the website or any Products. These Terms and Conditions were created with the help of the Plug and Law and Privacy Policy Solutions.
We reserve the right to amend this Agreement at any time without notice to you. We will alert you to any changes by posting the effective date of the latest version at the top of this page, at which point any changes will become immediately effective. It is your responsibility to check for updates, as your continued use of the website or any Products after this Agreement is amended will constitute your acceptance and agreement to continue to be bound by this Agreement, as amended.
THE UNITED STATES AND OVER 18 USE ONLY
The website is intended only for individuals over the age of 18 residing in the United States. We do not make any representations that this website is appropriate or available for use outside of the United States. If you access the website or any of our Products from outside of the United States, you do so at your own risk and on your own initiative. It is solely your responsibility to ensure compliance with applicable laws in your specific jurisdiction.
HOW THE DIRECTORY WORKS
True North Vibe is a directory and informational resource, not a coaching provider. Our listings are compiled from publicly available sources and from information that providers submit. We do not endorse, recommend, vet, employ, license, or guarantee any coach, consultant, or other listed professional, and we do not warrant that any listing is accurate, complete, or current. Our honest-signal indicators ("Stated," "Vouched," "Shown," and "Measured") reflect our own editorial assessment of how a provider's claims are supported; they are informational only and are not a certification, accreditation, recommendation, or guarantee of quality or any outcome. We may add, modify, or remove any listing at our sole discretion. A listed professional may request a correction to a factual error in their listing through our claim and moderation process or by contacting us; the editorial assessment remains ours to make.
NOT A PARTY TO ENGAGEMENTS
True North Vibe connects people seeking coaching or consulting ("seekers") with providers. We are not a party to, and assume no responsibility for, any agreement, communication, engagement, payment, or relationship between a seeker and a provider. We provide no coaching, consulting, legal, medical, financial, or other professional advice. Any decision to engage a provider, and any dispute arising from that engagement, is solely between the seeker and the provider.
YOUR ACCOUNT
You can browse the website without an account. Some features — such as leaving reviews, claiming a coach profile, or using coaching tools — require one. If you create an account, you agree to provide accurate information, keep your password and login credentials secure, maintain one account per person, and take responsibility for activity under your account. Notify us promptly if you believe your account has been compromised.
GUIDELINES FOR USE
We have established certain guidelines to keep our community safe ("Guidelines"). By visiting or using the website or any Product, you agree to abide by these Guidelines, which are as follows:
- You will comply with all applicable law;
- You will not upload, post, or otherwise make available any content which infringes any copyright, trademark, right of publicity, privacy, or other intellectual property or proprietary right, or which you do not have the right to make available;
- You will not act in any way that is fraudulent, false, misleading, or deceptive, such as by impersonating another individual or business or claiming a listing you are not authorized to represent;
- You will not post any material that is harassing, threatening, defamatory, abusive, obscene, hateful, or otherwise objectionable;
- You will not post any material that reveals another individual's personal information;
- You will not engage in unsolicited or unauthorized advertising or send spam;
- You will not attempt to gain unauthorized access to any portion of the website;
- You will not send viruses, malware, or any code that could harm or interfere with our systems;
- You will not deploy any bot, spider, or automated query program, nor scrape, harvest, copy, or compile the directory or any portion of its data, without our express written consent;
- You will not manipulate listings, signal tiers, ratings, or reviews; and
- You will notify us if you learn of any violation of these Guidelines.
We reserve the right to deny you access to the website and any Products in our sole discretion at any time and for any reason.
REVIEWS AND USER-GENERATED CONTENT
When you submit content to the website — including profiles, offers, descriptions, media, or reviews:
- You keep ownership of your content. We do not claim ownership of what you submit.
- You grant us a license. You grant the Company a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, adapt for formatting, distribute, and moderate that content on and in connection with the website.
- You are responsible for it. You represent that you own or have the rights to the content and that it does not infringe anyone's rights or any law, and you are responsible for its accuracy and legality.
- Keep reviews honest. Do not post fake reviews, reviews for a provider you have not actually worked with, or defamatory or false content.
- We may remove it. We may moderate, edit for formatting, refuse, or remove any content that violates this Agreement, at our discretion.
INTELLECTUAL PROPERTY
The website and its content and all Products, including the directory and its compiled, curated and aggregated data, the signal-tier system, our editorial content, software, text, graphics, page designs, and the True North Vibe brand, are owned or licensed by the Company and are protected by copyright, trademarks (whether registered or unregistered), design rights, database rights and all other intellectual property rights afforded to us ("Intellectual Property"). The selection, arrangement, compilation and enrichment of the directory's listings is the Company's Intellectual Property and is protected by database rights, regardless of the source of any individual datum.
You may view and use our Intellectual Property for its intended purpose on the website, but you may not reproduce, resell, distribute, publicly perform, create derivative works, translate, transmit, post, republish, exploit, copy, scrape, harvest or otherwise use our Intellectual Property — including extracting or re-utilizing any substantial part of the directory database — except as expressly permitted by the "Limited License" section below or with our explicit written consent.
COPYRIGHT COMPLAINTS
If you believe content on the website infringes your copyright, please send us a written notice that includes: your contact information; identification of the copyrighted work; identification of the material you claim is infringing and where it is located on the site; a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act on the owner's behalf; and your physical or electronic signature. We will respond to valid notices and may remove the material; the person who posted it may submit a counter-notice. We may terminate the accounts of repeat infringers. Send notices to [email protected].
LIMITED LICENSE
If you create or claim a listing or purchase any paid Product, we grant you a non-sublicensable, non-transferable, non-exclusive license ("License") to use the corresponding Products. Where you purchase a paid feature (such as a rich offer card or a Featured placement), that License includes the right to use the feature for commercial purposes — namely, to promote your own listing, business and services — for the duration of the applicable feature term. A paid capability ends when the corresponding term ends or is canceled, rather than by arbitrary revocation mid-term. This License does not grant you any right in the Company's Intellectual Property beyond the use of your own listing and the features you have purchased. Your License is for your own use and the use of the business you are authorized to represent, and may not be assigned or transferred.
NO WARRANTIES
Your use of this website and any Products is entirely at your risk, as the website and our Products are provided on an "as is" and "as available" basis. We do not make any express or implied warranties or representations relating to the website, its content and our Products, including but not limited to warranties of title, merchantability, fitness for a particular purpose and non-infringement, and including any warranty as to the accuracy, completeness, or reliability of any listing or the suitability of any listed provider. We also do not warrant that the website will operate without error or be free from viruses or other harmful features. Some jurisdictions do not permit the exclusion of certain warranties, so some of these exclusions may not apply to you.
LIMITATION OF LIABILITY
To the fullest extent permissible by law, the Company and our successors, agents, affiliates, and assignees shall not be liable for any direct, indirect, special, incidental, consequential, exemplary or other loss or damage, including loss of profits, goodwill, business interruption, or loss of data, arising out of or related to your use of or inability to access this website or any Products, your reliance on any information on the website, or any engagement, communication, or dealing between a seeker and a provider, even if we have been advised of the possibility of such damages. This applies whether the liability arises in tort, negligence, contract, or any other theory. Our total liability for any claim relating to the website is limited to the amount you paid us, if any, in the twelve (12) months before the claim.
INDEMNIFICATION
You shall indemnify, defend and hold harmless the Company and our affiliates, agents, and assignees from and against any and all damages, liabilities, losses, costs and expenses (including reasonable legal fees) resulting from any claims arising out of or relating to: (i) your use or misuse of this website or any Products, (ii) your breach of this Agreement, (iii) any content you submit, or (iv) your violation of any third party rights or any dealing between you and a listed provider. We may, in our sole discretion, assume exclusive control of defending any such claim, at your expense, and you agree to cooperate.
FEES
When you purchase any paid Product through this website, you are responsible for all applicable fees and taxes. It is your responsibility to provide complete, accurate and up-to-date billing information and to keep an up-to-date payment method for any recurring feature. A paid feature remains active for its term; upon cancellation or non-payment, the corresponding paid capability ends at the close of the then-current term and the listing reverts to its non-paid state.
WEBSITE AVAILABILITY
Your access to the website or Products may be occasionally restricted, such as when we make repairs or introduce new features, and may become permanently disabled, such as if we decide to terminate the website. We cannot guarantee continuous access.
REFUND POLICY
We reserve the right to change our refund policy at any time. We offer refunds for all of our paid Products. If you are not satisfied with a paid Product, please contact us within 15 days of your purchase and we will gladly issue you a full refund.
ADVERTISING
True North Vibe is a Norentir property, and the website may display advertisements for Norentir products. When it does, those advertisements are identified as Norentir products; we do not disguise our own products as independent recommendations. The website also displays third-party advertisements supplied by Google AdSense, Google's advertising network; those ads are set apart from our directory listings and labeled as advertising, and their use of cookies is governed by your consent choices — see our Advertising Disclosure, Cookie Policy, and Privacy Policy. If we introduce featured or sponsored coach listings, they will be clearly labeled as "Featured" or "Sponsored" so you can distinguish paid placements from organic directory results. A coach cannot pay to change their signal tier or editorial assessment.
GOVERNING LAW
All matters relating to or arising out of this Agreement shall be governed by and construed under the laws of the State of New York, United States of America, without regard to conflicts of laws principles.
INJUNCTIVE OR OTHER EQUITABLE RELIEF
We may seek injunctive or other equitable relief that is necessary to protect our rights and intellectual property. All actions or proceedings related to this Agreement that are not subject to binding arbitration will be brought solely in the state or federal courts of the State of New York, United States of America, and you consent to the personal and subject matter jurisdiction of those courts.
CLASS ACTION WAIVER
You agree that any dispute arising out of or relating to this Agreement shall be solely between you and the Company. YOU AGREE TO WAIVE THE RIGHT TO LITIGATE IN COURT OR ARBITRATE ANY CLAIM OR DISPUTE AS A CLASS ACTION. YOU AGREE THAT YOU WILL ONLY MAKE CLAIMS AGAINST US IN YOUR INDIVIDUAL CAPACITY, AND CANNOT MAKE CLAIMS AGAINST US AS A MEMBER OF A CLASS OR AS A REPRESENTATIVE.
BINDING ARBITRATION
Informal resolution first. If either party asserts a dispute arising out of or relating to this Agreement, that party shall first notify the other in writing, specifying the nature of the dispute. The parties shall attempt in good faith to resolve the dispute for a period of between thirty (30) and sixty (60) calendar days following delivery of that written notice.
Small claims option. Either party may bring a qualifying claim in a local small claims court instead of arbitration, without first completing the informal-resolution period.
Arbitration before a single arbitrator. If the dispute is not resolved informally and is not brought in small claims court, either party may elect to resolve it exclusively and finally by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, before a single arbitrator. The arbitration shall be conducted in English, and the seat shall be in New York, United States of America. The arbitrator shall apply the substantive law identified in the "Governing Law" section.
Documents-only for smaller claims. For any claim under ten thousand U.S. dollars ($10,000), the arbitration shall be conducted solely on written submissions, unless the arbitrator finds good cause for a hearing.
Award. The arbitrator shall state the reasons for the award. The decision is final and binding and may be entered and enforced in any court of competent jurisdiction. Each party bears its own legal expenses; administrative fees are allocated under the applicable AAA rules. Any arbitration is confidential. Nothing in this Agreement prevents us from seeking injunctive or other equitable relief.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE TO WAIVE YOUR RIGHT TO TRIAL BY JURY IN ANY PROCEEDINGS, ACTION OR COUNTERCLAIM.
ENTIRE AGREEMENT
This Agreement, the Privacy Policy and Disclaimer contain the entire agreement between you and the Company with respect to the subject matter and supersede all prior agreements and undertakings, written and oral.
TERMINATION OF AGREEMENT
We reserve the right, in our sole discretion, to terminate this Agreement and to terminate, restrict, deny, or suspend your access to the website and all Products at any time and for any purpose without prior notice. We also reserve the right to discontinue any or all of the website or Products at any time without prior notice.
SEVERABILITY
If any provision of this Agreement is held to be invalid, prohibited or unenforceable, the other provisions will remain in full force and effect.
MISCELLANEOUS
Our failure to act on or delay in exercising any right under this Agreement will not operate as a waiver of that right. Subheadings are for convenience only. This Agreement binds and benefits the parties' successors and assigns. You may not assign your rights or transfer your obligations under this Agreement to any other person. If any action is necessary to enforce this Agreement, the prevailing party is entitled to reasonable attorneys' fees and costs.
HOW TO CONTACT US
If you have any questions, please contact us using the information below.
- By email: [email protected]
Norentir · New York, USA